We're proud to announce that we have won the award for Best Customer Service of the Year at the Builders Merchants Awards!
We'd like to thank all our loyal customers and people in Bracknell and the surrounding areas for their support.
We never underestimate the importance of excellent customer service. Great products or services on their own are not always enough to keep a customer’s loyalty, but outstanding service is. We're very proud and believe this is the ultimate reason we're still the leading merchant in the area after 40 years.
With over 50 years of industry experience, Ballcock & Bits Ltd are the areas leading supplier of plumbing, heating and bathroom supplies. We deliver a reliable, reputable service to both domestic and commercial customers, including local councils, in Bracknell, Wokingham, Reading and across Berkshire. Visit our comprehensive Bracknell Bathroom Showroom or Trade Counter today!
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Pawel Jasinski
Agree with other people here 💯 %
I have visited B&B today, and man what a service! If I had to look for new place to work, I would def try to join that team.
Sad part about it is that this should be a standard in the customer care environment. But it's not. Thanks, J&J!
– via Google
Phoebe Sit
Jay had been patient and professional to show me different designs and gave me advice on my small bathroom.
Lee carried out the bathroom fitting for me. He is a trustworthy person and did whatever he promised. He also kept the timeline on track. His work is clean and he is also very helpful to...
– via Google
Sam W. via Google
This may only be a small independent plumbers merchants but worth its weight in complete Plumbing & Heating gold. Bob in particular has truly remarkable knowledge of the trade making the experience a true delight every time I undertake a visit at Ballcock and Bits.
